Orders & Payments


Placing An Order

1. Do I need to create an account to purchase from Cre&ade?

Yes you do! By creating an account, it makes subsequent purchases so much easier by not having to fill up those information time and again. 

2. How do I place an order?

Click into the item that you love, choose the suitable size and colour, and click the add to cart button. Once you are done, click onto your shopping cart and checkout. Fill in the information for your delivery address, make the payment and your item would be on its way to you.

3. What is a backorder?

Occasionally, when an item sells out and if many of you out there are still coveting the piece, we may open a backorder. This means that we will only bring in the quantity based on the orders we get. We require payment from customers so that we can collate the quantity and place the orders. Stocks will usually take 4 - 6 weeks to arrive.

 

Payment

1. What are the payment methods accepted by Cre&ade?

We accept paypal and all major credit card payments.

2. How can I use the discount / promotion code?

Before checking out, type in your discount / promotion code to apply it to your cart. Please note that we are not able to apply discount / promotion code retrospectively.

 

 

 

X
Sign up to receive our latest newsletters and get 10% off your first purchase